Home > FAQ

FAQ
FAQ
Q: How can I place order?
A: You can send us your order details via email or WhatsApp listed on our website, or simply send us an inquiry directly through the site.
Q: How can I pay?
A: The payment methods we support are: T/T, PayPal, Western Union,etc. After you confirm the order with us, you can choose one as you prefer. For more details, pls feel free to contact us.
Q: Do you provide sample? Free or charge?
A: We can provide 2pcs sample, but you need to pay for the cost of the samples and the shipping fees. If you need, you can feel free to contact us.
Q: How do I know if the key will fit my car?
A: You can find out more details directly on the product details page of our website, or send E-mail to contact us. (dhremotepart@gmail.com)
Q: How's your quality?
A: Our products are brand new and competely intact through our professional test.
Q: Can you customize products according to our requirements?
A: Yes, you need to contact us and provide your specific requirements.
Q: Can I program the key by myself at home?
A: No, self-programming is not recommended. This key requires specialized equipment and technical knowledge to match the vehicle’s ECU, so professional programming by a local locksmith is necessary.
Q: Can I return the key if it doesn't work?
A: Please check our website's return policy before your purchasing. Our website accept returns if the key is defective or if it doesn't work with your car. You will need to ensure that the keys are returned in their original condition and packaging to qualify for a refund or exchange.
Q: What is your MOQ?
A: 1Pcs
Q: How long does it take to receive the key after placing an order?
A: The shipping times may vary depending on the shipping method you selected. Our website will arrange the delivery for you as soon as you check out. You should also consider the processing time, which may take up to a few days before the keys is shipped. It is recommended that you check the shipping policy of our website and to track the package once it has been shipped.
Q: What's your main products and how's your quality?
A: We have kinds of car remote keys, smart keys, key cases, transponder chip etc. And our products are completely intact through our professional test, the remotes and smart keys are 100% functional, we have been selling these keys for many years.